Caregiver Sharing Terms

These Caregiver Sharing Terms (the “Caregiver Terms”) are part of the 360H, Inc. Terms of Service and govern Slothwise’s caregiver sharing feature (“Caregiver Sharing” or delegated access). They apply to anyone who subscribes to a caregiver plan, sends a caregiver invitation, accepts delegated access to another person’s record, or shares their own record with a caregiver. If these Caregiver Terms conflict with the general Terms of Service, these Caregiver Terms control for Caregiver Sharing. Capitalized terms not defined here have the meaning given in the Terms of Service.

Summary

Caregiver Sharing lets one competent adult (the “Care Recipient”) authorize another adult (the “Caregiver”) to see and help manage their Slothwise health record from the Caregiver’s own account. Sharing starts only after the Care Recipient signs a separate authorization and verifies their identity. Either person can end it at any time, for free. Caregiver actions are recorded and visible. A Caregiver gets information access only: no legal decision-making authority, and no access to the Care Recipient’s login, subscription, or the ability to delete their account.

Roles

Caregiver: the account holder who subscribes to a caregiver plan, sends the invitation, and, once authorized, can view and help manage the Care Recipient’s health information from their own Slothwise account through a managed profile.
Care Recipient: the person whose health information is shared. The Care Recipient signs the sharing authorization themselves, on the consent page Slothwise sends to their own phone number or email address.
Managed profile: the Care Recipient’s record as it appears inside the Caregiver’s account while sharing is active.

Eligibility

Both the Caregiver and the Care Recipient must be at least 18 years old. The general 16+ eligibility in the Terms of Service does not apply to Caregiver Sharing: caregiver plans, caregiver invitations, and sharing authorizations are for adults only. The Care Recipient must be a competent adult consenting for themselves; Caregiver Sharing is not available for minors and is not a substitute for guardianship, conservatorship, or power of attorney.

The Caregiver enters the Care Recipient’s phone number or email address and confirms, as their own attestation, that the person they are inviting is a competent adult and that the contact information belongs to that person, not to the Caregiver. Any optional details the Caregiver adds (such as a name or relationship) must be truthful.
Slothwise sends the Care Recipient a single invitation message with a link to a consent page. Nothing is shared at this point.
The Care Recipient reviews and signs the sharing authorization on that page, including separate consents required by law, and accepts the Terms of Service and Privacy Policy for their own account.
The Care Recipient verifies their identity. Sharing begins only after verification succeeds.

Completing the consent flow creates (or connects to) the Care Recipient’s own Slothwise account, and the invited phone number or email address becomes their sign-in identifier. The Care Recipient can download Slothwise at any time and sign in to see their own record and manage sharing.

What a Caregiver can and cannot do

While sharing is active, the Caregiver can view the Care Recipient’s health record in Slothwise, including connected medical records, wearable data, insurance and claims information, tracked data, documents, and AI-generated summaries and insights, and can help manage it: for example adding medications, reminders, logs, calendar items, and documents, organizing claims information, and connecting the Care Recipient’s wearable accounts and provider portals where supported. Health alerts about the Care Recipient may also be delivered to the Caregiver’s device.

A Caregiver can never: access the Care Recipient’s login or authentication; delete or close the Care Recipient’s account; view or manage the Care Recipient’s own subscription or payment details; invite other caregivers or revoke sharing on the Care Recipient’s behalf; or enter, store, or use the Care Recipient’s Medicare.gov credentials (Slothwise never collects those from anyone).

Caregiver obligations

By subscribing to a caregiver plan or using delegated access, the Caregiver agrees to all of the following:

Care-only use. Use the Care Recipient’s information only to help with that person’s health and care, never for any other purpose.
Confidentiality. Keep the Care Recipient’s information confidential and do not disclose it to others beyond what the Care Recipient has authorized.
Substance use treatment records. Some records may be protected by federal law. 42 CFR part 2 prohibits unauthorized use or disclosure of these records. As a recipient of such records, the Caregiver agrees not to redisclose them except as permitted by that law.
Truthfulness. Provide truthful information in the invitation, including the Care Recipient’s real contact information and honest optional details (such as their name or your relationship). Never use another person’s identity, and never enter your own contact information as the Care Recipient’s.
No coercion. Never pressure, deceive, or coerce anyone into granting or keeping access.
Account security. Keep your own account secure; you are responsible for activity under your login, which now reaches another person’s health information.
Attribution. You understand that your actions in a managed profile are logged, attributed to you, and visible, including to the Care Recipient.
Revocation. You understand the Care Recipient can end your access at any time, for free, and that Slothwise will end access promptly on any valid revocation.

Not a legal representative

Caregiver Sharing grants information access only. It does not make the Caregiver a power of attorney, health care proxy, guardian, conservator, or authorized representative of the Care Recipient, and it grants no authority to make medical, legal, or financial decisions for them. Where an action requires legal authority (for example, dealing with Medicare or filing an appeal on someone’s behalf), the Care Recipient must grant that authority through the proper channel; Slothwise may surface the relevant forms but does not confer the authority.

Either person can end sharing at any time, for free. The Caregiver can stop managing in the app. The Care Recipient can remove access in the app, by texting REVOKE to Slothwise, from their standing consent link, or by emailing founders@slothwise.com.
Revocation is prospective: it ends the Caregiver’s access going forward and does not undo activity that happened while sharing was authorized. Slothwise cuts off access promptly on revocation and logs it.
Ending sharing does not delete either person’s account or data. The Care Recipient’s record remains their own.

Plans, lapse, and account deletion

Caregiver Sharing requires an active caregiver plan (Care: manage one person; Family: the subscriber plus up to three managed people). Seats and entitlements are resolved on Slothwise’s servers. The managed person’s premium features flow from the Caregiver’s plan; AI usage about a managed profile draws on that profile’s entitlement, not the Caregiver’s own quota.
If the caregiver plan lapses, access to managed profiles pauses until the plan is restored. A pause is not a revocation: the Care Recipient’s authorization survives, and resubscribing restores access without a new consent.
If the Caregiver deletes their own account, their delegated access ends. The Care Recipient’s account and data persist independently.
The Caregiver can never delete the Care Recipient’s account, and deleting the Caregiver’s account never deletes the Care Recipient’s data.

Death of a Care Recipient

If Slothwise learns of the death of a Care Recipient through a verified report, we will freeze the managed profile and end caregiver access. A caregiver grant is not fiduciary authority; access to a deceased person’s records is handled through the estate and applicable fiduciary-access law, and we will direct requests to founders@slothwise.com.

Responsibility and indemnity

The Caregiver is responsible for their own use of delegated access. The Caregiver agrees to indemnify and hold harmless 360H, Inc. from third-party claims arising out of the Caregiver’s misuse of Caregiver Sharing, including untruthful invitation attestations, unauthorized redisclosure of the Care Recipient’s information, or use of the feature against the Care Recipient’s wishes. This obligation does not apply to the extent a claim arises from our own negligence, willful misconduct, or violation of law.

Dispute resolution

The dispute-resolution terms of the Terms of Service, including the arbitration agreement, its 30-day opt-out, and the class action waiver, apply to Caregiver Sharing for both Caregivers and Care Recipients. A Care Recipient accepts the Terms of Service, and may exercise the 30-day arbitration opt-out, as part of the consent flow.

Changes

We may update these Caregiver Terms as the feature evolves. For material changes we will provide advance notice as described in the Terms of Service, and where a change would expand what is shared or who can see it, we will obtain any new consent required by law before it applies to an existing sharing relationship.

Contact

360H, Inc. 299 Fremont St, Unit 3003 San Francisco, CA 94105, USA Email: founders@slothwise.com